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to each market, including the demographics of the country,
ametropia mix, and environmental factors. Through our studies,
we aim to incorporate these market-specific factors into our
development process.
TIO: What regulatory or safety standards must be taken into
account when bringing new optical lenses to market? How does
Nikon ensure compliance with these standards while maintaining
the high quality of its products?
TH: For safety, we ensure that we meet ISO standards.
For regulatory requirements, we closely follow local medical
device regulations to ensure our solutions comply with local
requirements.

TIO: Looking ahead, how do you envision optical lens
technology evolving over the next 5-10 years? How do you
plan to adapt your product launch strategies to stay ahead of
technological innovations in the eyewear industry?
TH: There will be continued efforts to improve the overall design
quality of spectacle lenses, including lens design, coatings, and
light management solutions. Our main goal is to make our lenses
perfectly adapted to your eyes, rather than having consumers
adapt to the lenses. We will consider individual consumer COLIN MADIGAN
preferences more closely in our approach. Additionally, we will
continue to leverage Nikon’s optical design expertise in our
spectacle lens solutions. future iterations of the optical
lens? How does this feedback
TIO: With an increasing demand for personalised eyewear and
lenses, how can training teams/ ECPS help to support evolving loop contribute to continuous
trends in customisation and digitalisation? improvement?
CM: The ideation of a new
Colin Madigan (CM): The Nikon Optical Design Engine Z
(N.O.D.E. Z) incorporates optimisation for physical parameters lens innovation to its launch
in lens design (different Rx, vertex, wrap, panto, base curve, RI is a journey, not of months,
etc) and personalisation (which stems from the wearers' vision but years.
sensitivity and contrast perception assessment). The intensity of pre-launch

Practitioners are very familiar with the effect of vertex distance continues post launch as
when prescribing contact lenses and even to the positive effect of the local vision care and
correcting the panto if a client is presenting with some challenges education team work closely
with their new progressive lenses. with customer service to track
feedback from practitioners-
The education team certainly are well aware of the visual good or otherwise. The
impact of non-default values and this forms the basis of a global team collates all of this
trouble shooting strategy. In addition, they need to support the information and communicates
practitioners in how to measure these parameters confidently this this our R&D/QC
whether it be with a physical or digital tool. Might I add to this that departments accordingly.
having a well fitted frame that is stable on the face and resistant Feedback of lens performance
to slipping after dispensing is an often overlooked aspect and can is very important and certainly
enhance the vision experience. influences future designs.

TIO: Once a product is launched, how do you gather and
incorporate customer feedback – both positive and negative – into

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